Description
The Community Health Centres of Northumberland (CHCN) is a non-profit, community-governed organization that provides primary health care, diabetes education, mental health counseling, health promotion, and community development services using inter-disciplinary teams of health care providers.
The CHCN has an opening for the position of part-time Contract Medical Receptionist. The Medical Receptionist provides general reception and clerical support to the staff and programs of the Centre.
Responsibilities
- Providing reception services for the Centre as a first point of contact, creating a welcoming environment to people who are coming to the CHCN
- Greeting clients and guests both in person and over the telephone
Responding to general inquiries, acquiring services for patients, (i.e. calling taxis and making referrals to other agencies) - Answering incoming telephone calls, screening and directing calls, booking appointments and directing calls accordingly
- Checking clients into the computer system when they arrive for appointments, rebooking appointments as needed
- Ensuring voicemail messages are retrieved from the general delivery mailbox and follow up done
- Administrative tasks to include: web-faxing, photocopying, opening and distributing mail in a timely fashion, and other general administrative tasks
Experience
- Grade 12 diploma with two to five years demonstrated experience in a reception role, preferably in a medical setting
- Experience working with disenfranchised or vulnerable populations would be an asset
- Experience in a fast-paced environment with a proven ability to multitask
- Proven ability to maintain a high level of confidentiality in all matters
- Proficiency in the use of computers and various software applications, experience with an Electronic Medical Record (EMR) would be considered an asset
Apply
No phone calls please. Only candidates selected for an interview will be contacted.
Please submit your application by Friday, June 5th to careers@porthopechc.ca citing “Contract Medical Receptionist” in the subject line of your email.
