Description
Busy, client-focused dental office located in a Community Health Centre in Port Hope, seeking a reliable, friendly, and detail-oriented Dental Receptionist / Assistant to join our team. This is primarily a dental receptionist position, but some assisting will be required. This position is ideal for someone who enjoys both front desk coordination and clinical support.
Reception Duties:
- Greet and check in patients in a warm, professional manner
- Manage appointment scheduling and confirmations
- Process payments, insurance claims, and pre-authorizations
- Maintain accurate patient records using Tracker
- Handle phone calls, emails, and patient inquiries
Assistant Duties:
- Assist the dentist during procedures
- Prepare and sterilize instruments in accordance with IPAC standards
- Set up and break down operatories
- Take digital radiographs
- Ensure patient comfort and provide post-operative instructions
Professional Development:
- Maintain professional competence through ongoing learning and participation in educational opportunities.
- Demonstrate openness to feedback and commitment to continuous improvement.
Experience
Qualifications:
- Dental Reception and Dental Assisting experience needed
- Completion of an accredited Level II Dental Assisting program
- Passing the National Dental Assisting Examining Board (NDAEB) exam
- HARP Certification
- Knowledge and understanding of IPAC sterilization and infection control protocols
- Strong knowledge of dental terminology and procedures
- Experience with dental software (Tracker is an asset)
- Excellent communication and organizational skills
- Ability to multitask in a fast-paced environment
- A positive attitude and team-oriented mindset
Salary – $26-$28/hour based on experience.
Hours – Monday – Friday 8:45 am – 5:15 pm – 37.5 hours/week
Please note, only candidates selected for an interview will be contacted. No phone calls please.
As part of our ongoing commitment to the Accessibility for Ontarians with Disabilities Act, the Community Health Centres of Northumberland will provide assistance to applicants who request accommodation throughout the recruitment process.
At the CHCN, we value diversity – in backgrounds and in experiences. Healthcare is a universal concern and we invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions to help build the future of healthcare and our communities.
Note that the CHCN is a scent free work environment and we ask that you refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.
Apply
Please submit cover letter and resume, to [email protected] citing “Dental Receptionist/Assistant”. This competition will remain open April 15, 2026 @ midnight; the Community Health Centres of Northumberland reserves the right to contact and interview candidates prior to this deadline.
