Due to the recent uptake in COVID-19 cases across the province, the Community Health Centres of Northumberland (CHCN) is closely monitoring the regional situation and will continue to take measures to ensure the health and safety of the Centre’s clients, staff and the public. The CHCN will continue to see clients at the centre on an as required basis as determined by their health care provider. The CHCN will also continue to provide services at a distance through telephone appoinments, video conference and virtual programs.
Please note that everyone that does enter our building must be screened and wear a mask, unless they are medically unable or under the age of 2.
Please do not arrive early for your appointment as we can only allow a limited number of individuals into the building at a time.
Hours of operation:
Monday to Friday 8:00am to 4:00pm
Dental Services
Please be advised that we are making temporary changes to the dental clinic. Given the recent increase of COVID cases, and the need to reduce as much in person contact as possible at the Centre, we are decreasing our dental services to emergency procedures only. This change will take effect April 19, 2021. Going forward the clinic will be open Mondays and Fridays for emergency appointments only until further notice. If you have a scheduled appointment, our staff will be in touch with you to notify you of the changes. Please understand that we are doing this in the best interest of you, our staff and in support of the overall effort in reducing the number of COVID cases in our area.
The Centre will be monitoring this situation closely and we look forward to the day when we can commence to provide our full set of dental services. We apologize for the inconvenience and want to thank you for your understanding and ongoing support. We are all in this together!
As an approved site for providing services to recipients of the Ontario Seniors Dental Care Program (OSDCP) the CHCN Dental office has been renovated to improve access to our clients.
Our operations will continue and we will be screening all clients and will continue to work with our safety protocols to ensure the safety of all.
Please continue to call 905-885-2626 ext. 208 to leave a message for one of our staff who will return your call as soon as possible.
Primary Care Services
If you have an upcoming appointment front reception will be in touch to determine if your appointment can be done over the phone, virtually or in-person. Upon arriving at the Centre please use the North side entrance. Please be aware you will be screened over the phone before your appointment and must wear a mask for the duration of your visit. We continue to follow Public Health and Infection Control Guidelines at all times.
Counselling and Nutritional Counselling
Counselling services are being offered by phone or virtually through video. If an in-person appointment is deemed necessary please be aware you will be screened over the phone before your appointment and must wear a mask for the duration of your visit.
Diabetes Education Centre (DEC)
Due to COVID-19 it may take us 3-5 business days to return phone calls for non-urgent questions.
DEC services are being offered by phone or virtually through video, in office visits will be offered for clients with urgent concerns only. Appointments at the Endocrinologist Clinics will be held by phone. Alderville and Foot care appointments will be held in-person for clients with urgent concerns.
If an in-person appointment is deemed necessary please be aware you will be required to self screen prior to entering and must wear a mask. Home visits can be arranged under certain circumstances. Please discuss with your Diabetes Educator if there is a reason why this might be necessary.
Our Diabetes Just the Basics Group is now virtual. Check back on our website or our Facebook page in future weeks to receive further updates regarding our programs and services.
GAIN
GAIN services are being offered by phone or virtually through video. If you an in-person appointment is deemed necessary please be aware you will be screened upon entering and must wear a mask. Family members and other caregivers will be limited for in-person visits to reduce the number of people entering the building. Home visits will be arranged according to client’s needs.
Smoking Cessation
Smoking Cessation services are being offered by phone or virtually through video. If an in-person appointment is deemed necessary please be aware you will be screened upon entering and must wear a mask. Currently accepting new clients. Call 905-885-2626 to make an appointment.
Community Programs
Our regular on-site community programs have been cancelled until further notice. We are offering some programs virtually using a video communication platform (Zoom or OTN). For more information on virtual programs currently being offered by the Centre please visit https://chcnorthumberland.ca/virtual-programs/ or check out the workshops and events page.
Food Cupboard
During this time the Food Cupboard is closed to onsite visits. Prearranged pick ups and deliveries of food baskets are still being offered to those in need in the Port Hope area. Please call 905-885-2626 ext 212 and leave a message if you are in need of food.
Food & cash donations to the cupboard are always welcome.
If you live in Northumberland here are other places to access food.
GGG Brighton Codrington Colborne covid 19
GGG Port Hope Hamilton T Covid
HFS Cobourg Alnwick-Haldimand Covid 19
Ontario Telemedicine Network (OTN)
OTN services are being offered for clients and local residents to attend consultations with specialists in other locations (such as Toronto and Sudbury) without having to make travel arrangements. Please be aware you will be screened upon entering and must wear a mask.
Harm Reduction Supplies
The Community Health Centres of Northumberland is a safe needle exchange site and partners with the HKPR Public Health Harm Reduction Works (Needle Exchange/Safer Inhalation Program).
Harm reduction is a set of practical strategies that meet people “where they’re at” in an effort to reduce negative consequences of drug and/or alcohol use. Needle exchange sites are one example of harm reduction.
Our site supplies new, sterile equipment including needles, pipes, spoons, ties, filters, swabs, water, and Vitamin C. We also provide a safe environment to exchange used drug equipment (works).
When arriving at the Centre, please inform our front desk you would like to access harm reduction supplies and they will assist you directly or connect you with a staff member to help provide you with supplies.
To reduce the risk of overdose do not use drugs alone, and pick up one of our free naloxone kits at our Centre.
Overdose symptoms include:
- blue lips or nails
- dizziness and confusion
- can’t be woken up
- choking, gurgling or snoring sounds
- slow, weak or no breathing
- drowsiness or difficulty staying awake
If you are using drugs, please do so safely:
- Never use drugs alone. Use with other people, but NOT at the exact same time.
- Start with smaller amounts than usual.
- Have naloxone (NARCAN®) ready – an overdose occurs quickly.
- Call 911 if you suspect the person is overdosing.
- Stay with the person until help arrives.
Naloxone Kits
The Community Health Centres of Northumberland offers Naloxone kits free of charge. Please speak with one of our medical secretaries at the front desk, who will assist you in meeting with a trained staff member to explain the proper use of the kits.
