Executive Director

Description

Executive Director

Reports to:  Board of Directors Community Health Centres of Northumberland, through the Chair of the Board.

Job Summary

The Executive Director administers all aspects of the Community Health Centres of Northumberland, including:

• the appropriate allocation, management, and use of financial and human resources;
• protection of CHCN assets and developing fundraising policy and framework to facilitate fundraising activities;
• fostering a positive, safe and respectful environment for CHCN staff, volunteers, students, and clients;
• development of good working relationships between CHCN and community partners to ensure engagement and responsiveness with all members of the community;
• regular communication to the Board and staff; and
• organizational compliance with all applicable federal, provincial, and municipal legislation, regulations and standards.

The Executive Director ensures that staff and Centre’s activities are coordinated and aligned with the Centre’s mission, strategy, purpose, beliefs, priorities, and all health services are delivered to the community by interpreting and implementing board policies and procedures.  The Executive Director will demonstrate strong interpersonal and leadership skills, a commitment to the principles of inter-disciplinary, community-based service delivery, and participatory, collaborative, team decision-making.

Service Responsibilities

1. Administration of the Community Health Centres of Northumberland by ensuring organizational compliance with all applicable federal, provincial, and municipal legislation, regulations, standards and policies:

• Delivering top-quality primary health care through first-rate clinical care, health promotion/client education programs, and outreach and community partnerships.
• Overseeing financial management by:
  • developing an annual seven-figure budget in conjunction with appropriate staff, ensuring revisions are made as required;
  • ensuring that there is an adequate system of expenditure control, financial record keeping, financial and management audit, and reporting to funders;
  • strategizing and negotiating with different levels of government and other sources of funding to obtain sufficient funds for current and new programs; and
  • ensuring accurate, timely financial reports are presented regularly to the Board of Directors.
• Ensuring that the general principles and objectives of the Centre are being met in the day-to-day operation of the programs and management of the office and programs.
• Ensuring an optimum level and quality of service delivery by developing and implementing a strategic plan for the Centre.
• Ensuring adequate levels of staff through sound recruitment, supervision, and staff development procedures to meet the program needs and optimize the physical facilities available.
• When necessary, engage in performance improvement discussions with team members and apply corrective measures as required for the position requirements, the CHC’s employment guidelines, and in keeping with all provincial and federal legislation governing responsibilities of both employer and employees in the workplace, i.e. workplace health and safety, human rights, and labour relations.
• Managing change in a constructive and positive fashion.
• Ensuring the confidentiality of all health and personnel information by monitoring the development, maintenance, and auditing of a comprehensive system of records for the Community Health Centre.
• Ensuring the development of new programs and evaluating existing programs so that they are consistent with community needs, by liaising with community representatives and service agencies, and by participating in committees, task forces, and Board of Directors of community and network organizations.
• Contributing to the effectiveness of the Community Health Centre through the development and implementation of a communications/public relations strategy (including client advocacy).
• Through an equity and inclusion lens, participate in sector relations, advocacy, and resource development in support of the goals of the Alliance for Healthier Communities.
• Leads and encourages a robust culture of innovation and technology to establish and implement effective administrative policies, systems, and procedures including, but not limited to, flexible, current, user-friendly, and secure IT systems.
• Ensuring all aspects of quality and risk management, and accreditation with a registered accreditation body, are maintained.

2. Coordinating and integrating the efforts of the Board, senior management, staff, and volunteers:

• Ensuring that regular staff, team, management, Board, and committee meetings are held.
• Ensuring the integration of services and foster co-operation and collaboration between the various programs to actively promote a unified Centre identity.
• Maintaining efficient and effective communications by promoting co-operation and collaboration among staff, Board, and outside agencies that affect the work of the Centre.
• Facilitating the effective utilization of staff and Board resources.
• Ensuring adequate training, orientation, and support of staff, Board members, and volunteers.
• Developing and monitoring work plans of direct reports to ensure alignment with overall strategic plan initiatives.
• Coach and mentor staff to enhance leadership skills and promote a full scope of practice.
• Facilitating the work of the Board of Directors and Committees by:
  • informing the Board about operations at the Centre;
  • assisting the Board and Committees in the development and implementation of policies;
  • implementing the decisions and directions of the Board; and
  • advising the Board on organizational requirements to protect it from errors and omissions in carrying out its governance responsibilities.
• Contributing to the knowledge base of the Ontario Health Agency through consultations and accurate responses to requests and acting as a key contact person.

3. Liaison with the Community and Community Capacity Building:

• Actively lead in the development and growth of a system of health care services for Northumberland County through productive partnerships with hospital, community, and municipal partners.
• Interpreting and promoting CHCN services and programs to the community.
• Coordinating with participating agencies on matters relating to staffing, deployment of resources, and programming to maintain an effective and productive liaison.
• Developing and maintaining relationships in local, regional, and provincial groups and committees of relevance to CHCN objectives.
• Promoting CHCN objectives on a political level regionally, provincially, and federally.
• Acting in co-operation with the Board of Directors as the Centre’s representative, which includes being the primary contact for media.
• Ensuring all partners support an equity approach to service delivery to meet the needs of all members of our community.

4. Governance:

The Executive Director is a non-voting member of the Board of Directors.

Organizational Responsibilities

• Incorporates critical-thinking practice and a collaborative approach to problem solving and decision making.
• Integrates into work functions the principle of respect and value for staff, clients, and the community.
• Works in a manner that preserves confidentiality and adheres to the Health Confidentiality Policy of the Centre.
• Works in a manner that seeks to minimize risk to its clients, the Centre, and to Staff; committed to safety; works in a manner that demonstrates responsibility for following the Centre’s safe work practices and works in compliance with the Occupational Health and Safety Act; takes responsibility for, and is expected to report, unsafe/at-risk conditions as well as be accountable for their correction.
• Incorporates and contributes to the Centre’s efforts towards continuous quality improvement by identifying, implementing, and evaluating policies and practices to support best practices.
• Incorporates and strengthens collaborative and interdisciplinary teamwork.

Professional Development

• Maintain and develop professional competence through relevant and timely continuing education opportunities (e.g. peer interaction, literature reviews, conferences, courses, education leave, etc.).
• Stays current and aware of opportunities to implement new, evidenced-based methods of client assessment and treatment.

Experience

Position Qualifications

• University degree in healthcare, health administration, or equivalent experience.
• Minimum 5 years senior management experience in healthcare or a related field.
• Proven ability to create and implement strategic plans, operating plans, and manage seven-figure budgets.
• Demonstrated commitment to, and knowledge of, community participation, community-based health care, health issues, social determinants of health, and health promotion.
• Demonstrated ability to establish and maintain productive relationships with multiple community organizations that will be a part of the Ontario Health Team, the Board of Directors, and government agencies.
• Demonstrated ability to work effectively in a multi-disciplinary team environment.
• Demonstrated ability to work collaboratively with both Board and staff.
• Thorough knowledge and proficiency in program development, implementation, monitoring, and evaluation.
• Demonstrated success in budget negotiation and management, program administration, and financial development.
• Demonstrated ability to solve complex and unique problems, often needing to create new solutions, with ultimate responsibility to resolve problems and develop new policies.
• Demonstrated sound knowledge and application of human resource management and accounting policies and principles.
• Excellent oral and written communication skills.
• Demonstrated leadership and interpersonal skills with a philosophy of inclusion and staff participation.
• Demonstrated proficiency and experience working in a computerized environment.

Apply

For those qualified candidates interested in applying:

• Please submit your resume and cover letter to [email protected].
• Your cover letter should demonstrate how your collective experience to date allows you to have the greatest impact on the position of Executive Director, i.e. how will your previous experience allow you to achieve the greatest results in the key position expectations outlined in the job description?
• All cover letter and resume submissions to be received on or before 5 PM on Friday, September 25^th, 2020.
  
• Please note that we will not be accepting applications or resume submissions in-person and any questions pertaining to the position, can be submitted via the email above. No phone calls please.
• Please note that relocation is not offered for this position.