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CHCN Now Offering Walk-In Counselling Services

Walk-in services offered through a longstanding partnership between Northumberland Hills Hospital (NHH) and Rebound Child and Youth Services (RCYS) have expanded with the addition of Community Health Centres of Northumberland (CHCN) in a new joint collaboration. Effective as of June 2023 and as a result of this new collaboration—the existing walk-in clinic at NHH’s Community Mental Health Services office will now have increased capacity of service and counselling spaces available during hours of operation. This expansion will aim at expediting treatment options for individuals, including youth (aged 7-18), who are seeking mental health resources, while eliminating potential barriers to accessing these supports.  The NHH Walk-In is located at 1011 Elgin Street West, Suite 200 in Cobourg, the walk-in clinic will continue to serve adults and youth on Tuesdays (8 AM to 4 PM) and Thursdays (10 AM to 6 PM),

CHCN is currently offering walk-in services on Thursdays and will expand to Tuesdays starting mid-September.

Clients can access the service by calling 905-377-7784.  No referral is required. Walk-in sessions are booked on a first-come first-served basis. After leaving a message on the walk-in line a staff member from NHH’s Community Mental Health Services team will call the client to determine suitability for walk-in services and book a time slot with one of the therapists. Once confirmed, clients will receive a same-day individual counselling appointment with a counsellor from Northumberland Hills Hospital, Rebound Child & Youth Services, or Community Health Centres of Northumberland. Individuals may also present in-person to the NHH walk-in clinic to request a same-day session if they prefer. In the event that crisis and/or in-patient hospital support is required, or if additional referrals are needed, this will be coordinated. There is no limit to the number of times that clients may access the walk-in counselling clinic.

CHCN sees this partnership with NHH Community Mental Health Services and Rebound Child & Youth Services as a way to further support Northumberland County residents by expanding walk-in availability for those who have immediate counselling needs. The team at CHCN is looking forward to collaborating on this extremely valuable service to enhance mental health supports in the community, while helping to further reduce barriers to those who experience them when accessing services.” says Taryn Rennicks, Executive Director, Community Health Centres of Northumberland.

Information on the walk-in counselling clinic can be found online at: mentalhealthwalkinclinic.ca